About our Delivery Service To utilise our online facility you must, as part of the Terms & Conditions, ‘Agree To Leave’ your goods at the door. Ideally we would prefer that you be home to accept delivery, however if you are not our Courier will leave your goods at the door.
We take no responsibility for goods that are missing or damaged should you not be at home to accept delivery. Our goods are delivered by a Courier Contract Company. Our delivery areas pricing / post codes may change in accordance with the areas they offer to us. Post codes may be added or removed or changed to a different pricing zone – this is based on the availability of service from our provider. We reserve the right to make changes (without notice) to the availability of delivery to an individual or particular street address or post code. This is in accordance with the availability of service from our Courier Provider. The courier can refuse delivery to an address that poses a high level of difficulty or limited / or unsafe access.
Order Cut-Off Times
Brown Zone Deliveries
PLEASE NOTE: BROWN ZONE DELIVERIES
ORDERING CUT-OFF TIME: 8am day prior for following day PM Delivery
ARRIVAL TO YOUR DOOR: Estimated time of arrival is 1:30 PM – 5:30 PM
Green Zone Deliveries
PLEASE NOTE: GREEN ZONE DELIVERIES are different from Brown Zone
ORDERING CUT-OFF TIME: 8am day prior for following day Delivery
ARRIVAL AT YOUR DOOR between 7:30 AM – 5.30PM
Brown Zone – $10 Flat Delivery Charge
Green Zone – $15 Flat Delivery Charge
These delivery zone prices cover goods up to 25 kilograms per order. For orders over this weight it may mean extra delivery charges. If this is the case we will contact you and discuss the delivery pricing logistics.
Limited Service Areas Our contract courier has limited service offered to some areas. This means we may still be able to deliver to you but there are limitations on times and the days or times offered. Our courier may adjust the services provided to an area without notice. If your area is affected by this limited service we will contact you.
Current Limited Service Areas are: Cashmere, Cedar Grove, Elimbah, Kholo, Kurwongbah, Samford, Wanora, Warner, West Amberley, Aratula, Gleneagle, Greenbank, Thagoona, and Veresdale.
Areas we are unable to deliver to (postcode may be shared by an area we do deliver to): Bunya Mountains, Walloon (this list is constantly updated).
FREE SHIPPING SPECIAL! SPEND $100 (in one single order) and we will ship for FREE! This will automatically be applied during the checkout process when you go to pay!